Documentary management and service continuity based on remote work at the National University of Santa Nuevo Chimbote, 2022
DOI:
https://doi.org/10.54580/R0402.05Keywords:
information flow, documentary management, service, remote work, usersAbstract
The purpose of this research work is to develop a document management model based on remote work that guarantees the continuity of the service in the administrative area of the National University of Santa Nuevo. Chimbote - Year 2022. The type of research is applied, descriptive level, correlational design, quantitative approach. Administrative staff, teaching staff and students participated. The sample was 352 people and they were distributed according to the percentage of staff and students. The results made it possible to determine that the implementation of a document management model based on remote work will improve the flow of information, the centralization of information, the protection of information and response times. The document management design to be implemented will update the database by converting paper formats to digital data. On the other hand, using the Spearman coefficient, (r = 0.707; sig.=0.000) was obtained between the variables document management and continuity of service, it was obtained (r = 0.583; sig.=0.001) between fluency of information and communication, was obtained (r = 0.671; sig.=0.000) between centralization and accessibility, was obtained (r = 0.617; sig.=0.000) between protection of information and preservation of documentation and finally was obtained (r = 0.833; sig.= 0.000) between design and response times, which shows a moderately high positive correlation between the variables and dimensions.
Downloads
References
Adams, I., Miller, E., Storer, M. (2011). “Analysis of workload in scientific and historical long term data repositories”. Technical report - Storage CONCLUSIONESsystems research center. University of California, Santa Cruz: Paper.
Alonso J. (2018). “Pautas para el análisis y diseño de los sistemas de gestión documental”. Disponible en: http://www.exabyteinformatica.com/uoc/Informatica/Analisis_y_diseno/Analisis_y_diseño_%28Módulo_1%29.pdf
Barton, M. R.; Waters, M. (2019). “Creating an institutional repository: LEADIRS workbook”. Boston: MIT Libraries.
Bayona Castro, J. F., & Meneses Hernández, M. A. (2020). “Sistema de gestión documental para la gestión de titulaciones para la vicerrectoría de calidad e innovación académica de la Universidad Europea de Madrid”. Retrieved from http://hdl.handle.net/10757/648599
Bel, B. (2016). “A Trusted Digital Repository based on the OAIS model with integrated management of access rights”. Cultural Heritage on line – Trusted Digital Repositories & Trusted Professionals. Florence.
Björnshauge, L. (2003). “The Network: The Reorganisation of Library and Information Services at UGent”. University of Lund, Sweden. Summarising Report.
Brown, A. (2018). “Práctical Digital Preservation: A how-to guide for organisations of any size”. UK. Facet Publishing. 333
Chacón, S. (2019). “Pro Git Book: Everything you need to know about git distributed source control tool. The experts voice in software development”. Apress. USA.
Chen, B., Curtmola, R. (2013). “Towards self-repairing replication-based storage systems using untrusted clouds. In Proceedings of the third ACM conference on Data and application security and privacy”. CODASPY ACM. USA.
Combita (2015). “Importancia de la gestión centralizada de registros en un correlacionador de eventos (SIEM) en una organización”. Disponible en: http://repository.unipiloto.edu.co/bitstream/handle/20.500.12277/4676/00004934.pdf?sequence=1&isAllowed=y
Conway, P. (2000). “Overview: Rationale for digitization and preservation”. In Sitts, M. K. (Ed.), Handbook for digital projects: A Management tool for preservation and access. Andover, MA. Northeast Document Conservation Center.
Cunniff, D. (2013). “Presentation Advanced Topics in Digital Curation: Distributed Digital Preservation”. University of North Texas College of Information. Licensed under a CC-BYNC 3.0 license. USA.
Deegan, M., Tanner, S. (2016). “Digital Preservation”. Facet Ed. UK.
Dewitt, D. (2012). “Going Digital: Strategies for Access, Preservation and Conversion of collection to digital formats”. Routledge, RLG. UK.
Dollar, C., Ashley, L. (2014) “Digital Preservation Capability Maturity Model (DPCMM) background and performance metrics”. Council of State Archivists (CoSA). Albany NY.
Franklin E. (2017). “Organización de empresas”. McGraw Hill Education. Cuarta edición.
Gladney, H. (2007). “Preserving digital information”. Springer. USA.
Granger, S. (2000). “Emulation as a Digital Preservation Strategy”. D-Lib Magazine. UK.
Guba, E. G.; Lincoln, Y. S. (1981). “Effective evaluation: improving the usefulness of evaluation results through responsive and naturalistic approaches”. San Francisco: Jossey-Bass.
Guiaretta, D. (2011). “Advanced Digital Preservation”. Springer -Verlag Berlin Heidelberg. UK/Germany.
Guzmán J, Martínez H y Martínez J. (2019). “Proyecto de implementación sistema de gestión documental”. Disponible en: http://repository.unipiloto.edu.co/bitstream/handle/20.500.12277/6825/PROYECTO%20DE%20IMPLEMENTACION%20DE%20SISTEMA%20DE%20GESTION%20DOCUMENTAL.pdf?sequence=5&isAllowed=y
Harvey, R. (2016). “Preserving digital materials”. 2nd Edition. Walter de Gruyter GmbH & Co. KG, Göttingen. Germany.
Hawkins, D., et al. (2013). “Personal Archiving: preserving our digital heritage. Information today”, Inc. USA.
Hitchcock, S., Brody, T., Hey, J. and Carr, L. (2017). “Digital Preservation Service Provider Models for Institutional Repositories: Towards Distributive Services”. DLib Magazine. UK.
INCIBE (2015). “Protección de la información”. Disponible en: https://www.incibe.es/sites/default/files/contenidos/dosieres/metad_proteccion-de-la-informacion.pdf
Labastida, I. (2018). “Noves alternatives per gestionar els drets d’autoria en la difusió de continguts. Les llicències de Creative Commons. Escola d'Administració Pública de Catalunya II”. Títol III. Col·lecció: «Manuals i Formularis». Barcelona, España.
Lee, C. (2018). “Up Close and Personal: Individual Digital Traces as Cultural Heritage and Discovery through Forensics Tools. In Proceedings of PATCH”. Association for Computing Machinery. Haifa, Israel. New York, NY.
López Hernández (2013). “Cómo redactar proyectos de investigación Revista de Especialidades Médico-Quirúrgicas”, 18, (4), 331-338
Lunasco E. (2017). “Gestión documental y la calidad de atención al usuario en las UGEL de Lima Metropolitana, 2017”. Disponible en: http://repositorio.ucv.edu.pe/bitstream/handle/20.500.12692/16356/Lunasco_DEJ.pdf?sequence=1
Maron, N., Ithaka S. (2015). “Guide to the best revenue models and funding sources for your digital resources”. The Strategic Content Alliance. Jisc. UK.
McGovern, N., Skinner, K., eds. (2016). “Aligning National Approaches to Digital Preservation”. Educopia Institute Publications. Atlanta. GA., USA.
Meza (2019). “Gestión documental y satisfacción de usuarios de la Municipalidad Provincial de Huari, 2018”. Disponible en: http://repositorio.unjfsc.edu.pe/bitstream/handle/UNJFSC/3230/ELMER%20EVERARDO%20MEZA%20CRUZ.pdf?sequence=1&isAllowed=y
Paris M (2015). “Evidencia y memoria: La gestión documental en el Archivo General de la Universitat Jaume I”. disponible en: https://www.tdx.cat/bitstream/handle/10803/294265/mlparisfolch.pdf?sequence=1&isAllowed=y
Peiro y Soler (2020). “El impulso al teletrabajo durante el covid-19 y los retos que plantea”. Disponible en: https://www.ivie.es/wp-content/uploads/2020/05/11.Covid19IvieExpress.El-impulso-al-teletrabajo-durante-el-COVID-19-y-los-retos-que-plantea.pdf
Phillips, M., Bailey, J., Goethals, A., Owens, T. (2018). “The NDSA Levels of Digital Preservation: An Explanation and Uses”. Paper. Library of Congress - NDSA (National Digital Stewardship Alliance). USA.
Prada O. (2019). “Análisis de la gestión documental de la Universidad Andina del Cusco, Sede Larapa - 2018”. Disponible en: http://repositorio.uandina.edu.pe/bitstream/UAC/2912/1/Oscar_Tesis_bachiller_2019.pdf
Pueblo J. (2015). “Implementación de un Sistema de Gestión Documental para la administración y gestión de documentos, a través de servicios y aplicaciones web, necesarias para la certificación de empresas en la Norma ISO 9001: 2008 proyectos técnicos”. Disponible en: http://repositorio.usfq.edu.ec/bitstream/23000/4912/1/120764.pdf
Retina (2020) “La pandemia que nos obligó a ser virtuales”. Diario El País. Número 27/Mayo 2020. Disponible en: https://ep00.epimg.net/descargables/2020/04/23/9cc3241c37d475af4902c81d0b844025.pdf
Ribera, M., Splendiani, B., Térmens, M., Salse, M., Llerena, I., Franganillo, J., Centelles, M. (2016). “Accessible teaching documents. 3er Congrés Europeu de Tecnologies de la Informació en l'Educació i en la Societat: una visió crítica”. Barcelona, España.
Rosenthal, D.S.H.; Vargas, D. (2018). “Distributed Digital Preservation in the Cloud.International Journal of Digital Curation”. USA.
Rosenthal, D.S.H., Rosenthal, D.C., Miller, E.L., Adams, I.F., Storer, M.W. & Zadok, E. (2016). “The economics of long-term digital storage. Paper presented at The Memory of the World in the Digital Age” Conference. Vancouver, BC.
Rothenberg, J. (2015). Ensuring the Longevity of Digital Information. (expanded version of the article “Ensuring the Longevity of Digital Documents” that appeared in the January 1995 edition of Scientific American). 272, (1), 42-7. USA.
Rothenberg, J. (2016). “Avoiding Technological Quicksand: Finding a Viable Technical Foundation for Digital Preservation”. CLIR - Council on Library and Information Resources. Washington, DC. USA.
Schumacher, J., Thomas, L., VandeCreek, D., et al. (2016). From Theory to Action:“Good Enough” Digital Preservation Solutions for Under-Resourced Cultural Heritage Institutions. A Digital POWRR White Paper for the Institute of Museum and Library Services. USA.
Schultz, M., Gore, E., (2010). The Importance of Trust in Distributed Digital Preservation: A Case Study from the MetaArchive Cooperative. Conference Paper. iPRES 2010. Vienna, Austria.
Schultz, M., Zierau, E. (2015). Creating a Framework for Applying OAIS to Distributed Digital Preservation. Conference Paper. iPRES 2010. Lisboa, Portugal. 339
Schultz, M., Skinner, K. (2018). Comparative Analysis of Distributed Digital Preservation (DDP) Systems: Chronicles in Preservation Project. Educopia Institute. USA.
Secker, J., Coonan, E. (2018). Rethinking Information Literacy: A práctical framework for learning. Facet Publishing, UK.
Secker, J. (2016). The institutional repository in the digital library. Electronic Resources in the Virtual Learning Environment: a guide for Librarians. Chandos. Oxford, UK.
Serra, J. (2014). Development of a digital preservation policy as a business opportunity for consulting and archivist. Conference paper. Girona 2014: Arxius i Indústries Cultural. España.
Sheldon, M. (2013). Analysis of current digital preservation policies: Archives, Libraries and Museums. Study Paper. Junior Fellow. USA.
Sierman, B. (2015). Preservation Policies: necessary and beneficial. Document DPC in 2nd Workshop on Digital Preservation. Florence, Italy.
Skinner, K., Schultz, M., eds. (2010). A Guide to Distributed Digital Preservation. MetaArchive Cooperative. Atlanta, GA: Enducopia Institute .USA.
Smallwood, R. (2018). Information Governance: Concepts, Strategies, and Best Practices. Wiley (CIO). USA.
Sørensen, J. (2014). From stand-alone preservation to cross-institutional collaboration. Paper conference, Girona 2014: Arxius i Industries Culturals. España.
Térmens, M. (2013). Preservación Digital. Colección del Profesional de la Información. Editorial UOC. Barcelona, España.
Trehub, A., Halbert, M. (2012). Safety in Numbers: Distributed Digital Preservation Networks. IFLA World Library and Information Congress. Helsinki, Finland.
Tzitzikas, Y., Marketakis, Y., Kargakis, Y. (2012). Conversion and Emulation-aware Dependency Reasoning for Curation Services. iPress 2012. Toronto, Canada. 341
Vargas (2010). La respuesta del ordenamiento laboral peruano frente al teletrabajo. Disponible en: https://tesis.pucp.edu.pe/repositorio/handle/20.500.12404/1614?show=full.
Van der Hoeven, J. (2014). The use of emulation tools as part of a strategy for long-term preservation of digital records. 3rd LIBER workshop. Vienna, Austria.
Voutssás, J., Barnard M.Alicia (2014). Glosario de Preservación Archivística Digital. Versión 4.0. UNAM. México.
Voutssás, J. (2012). Long-term digital information preservation: challenges in Latin America. Aslib Proceedings. 64, (1), 83 - 96. UK.
Voutssás, J. (2009). Preservación del patrimonio documental digital en México. Centro Universitario de Investigaciones Bibliotecológicas UNAM. México.
Waters, D. J., ed. (1997). Digital archiving: the report of the CPA/RLG Task Force. Preservation and digitization: principles, practices and policies. OCLC research. USA.
Walters, T., Mcdonald, R. (2008). Creating Trust Relationships for Distributed Digital Preservation Federations. Paper. Georgia Institute of Technology - Library and Information Center. USA.
Williams, D., Golden, J. (2014). Advances in Library Administration and Organization. Emerald Insight. 32, 107-147. UK. 342
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
